Step 1 = C - Clarity
Step 2 = L - Language
Step 3 = A – Attention
Step 4 = R – Reflection
Step 5 = I – Intention
Step 6 = T – Trust
Step 7 = Y – You
Curiosity – “A willingness to see the same thing from a different perspective.”
Your ability to ask questions and then listen without judgement will determine your level of
curiosity and therefore your ability to manage your critic and gain clarity.
Language – “Your words and language matter – pay attention and notice
Once you know how to listen better you can start to refine what you ask questions of and you can
also be curious about words and language that impact your clarity and confidence and therefore
hinder your ability to listen and remain curious.
Attention – “The quality of your attention determines the quality of your
Everyone has a certain perspective and perception that they are more drawn to. Your natural way
of working and thinking will often represent your strengths and those same strengths can show up
as a challenge. Learning to notice where your attention is and then developing your skill to give all
information equal opportunity can bring balance to your system. This is not about changing who
you are and it is about changing your focus to change the response.
Reflection - “Sometimes the answers are in your past and sometimes they are
right in front of you”
Sometimes no matter how hard you listen clarity doesn’t emerge. As the saying goes “You don’t
know what you don’t know” This is when you might have to look outside of you for the answers.
Maybe the evidence is in the way others respond or the way others behave and it might be in your
past. And you might need to ask for evidence based feedback to explore how your behaviour is
being interpreted and the impact it is having on others.
Intention – “Communicate from a place of good intent and love”
Even with great evidence based feedback and great listening skills if you are communicating from a
place of contempt or judgement of yourself or others it is unlikely that your communication will
land or get the response you want. Explore ways to identify when you are in drama and learn how
to get out of it.
Trust – “The firm belief in the reliability, truth or ability of someone or
Really understanding your own step by step process for doing things like how you make decisions,
how you plan and how you manage time can all contribute to a better understanding of yourself
and therefore increased trust in the way you work and your knowledge and experience. Explore
different ways to develop awareness of your own processes.
You – “You matter and you are on purpose - your why is your lighthouse
guiding you in every decision and every thought”
After all that, perhaps your critic still thinks why are you bothering and still questioning what is
your life all about and what is your purpose. Explore your why, and ensure the whole of you and
your story are heard to help you be you without apology and tell your story without the drama or